DESCRIPTION OF THE ISSUE
Dr. was capitated with insurance for office visits. In such case we received both Capitated as well as Fee-for-service payments for office visits for an amount of $18K.
CONCEPT
Being capitated plan for office services under PUP, we are not supposed to receive fee-for-service payments for the same.
SOLUTION
On identification of this issue, PUP insisted on off-set for the overpaid value in the future payments. But we raised a request towards Dr’s office to issue refund in bulk in order to avoid off-set in future payments. Both PUP and Dr’s office agreed for the same.
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